About

In the dynamic environment of the energy sector, the Turbo Life Care System represents the pinnacle of the innovation chain, offering a cutting-edge solution for the comprehensive management and monitoring of turbogenerator equipment. This system is a synthesis of state-of-the-art technology and advanced data analysis, ensuring optimal operation and maximum lifespan for your turbogenerator.


TLCS Services

Maintenance

  • ‘Proactive Maintenance’ support (reduced ‘Maintenance Costs’ ); Solutions to operational problems
  • Periodical and occasional reports – using either standard report templates and/or tailored to the customer‘s wishes

Operational analysis

  • TG operational analysis
  • Advanced analysis – e.g. by app. of special SW add-ons
  • Expert services, knowledge-based system

Operational troubleshooting

  • TG commissioning phase support (e.g. TG start-up)
  • Customer support in non-standard situations (e.g. situations absent from the manuals, in any operational procedure)

Hot-line 24/7

  • Online customer support
  • Ongoing customer service – ‘Request/Response’ reaction time reduction (increased ‘Performance’ and reduced ‘Variable costs‘)
  • Fast connection with operators in different locations in the world in order to solve any non-standard/unexpected/dangerous situations
  • Preparation and speedy set-up of an intervention at the customer’s location, as requested by the customer
  • Reduced time to reach a resolution and reduced travel expenses thanks to the remote response

For more information contact us at service.dspw@doosan.com


TLCS mobile app available for Android and iOS:

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